Survey for staff
Support staff voice
Hears from office, site, catering, midday, pastoral and classroom support staff about role clarity, information, working with teachers, training, feeling valued and routes to progress, so you can see what to fix first for the people who keep the school running. About 5 minutes to complete.
What respondents read first
This survey is for everyone who works here in a non-teaching role. It asks how clear your role is, whether information reaches you in time, how well you work with teachers, and whether you feel valued. It takes about 5 minutes and is anonymous: the school cannot see who answered, and results are only shown for groups of 10 or more. Written comments are read by the school. If one suggests that a child or an adult may be at risk of harm, including a concern about the conduct of someone who works with children, it goes straight to the school's safeguarding lead and is kept out of the report.
How anonymity works in this survey
- The school cannot see who answered. Nothing is reported until 10 people have answered.
- A group, such as one role or one year group, is shown only when 10 or more people in it have answered. Smaller groups are hidden.
- An answer chosen by fewer than 5 people is hidden, along with enough others that it cannot be worked out by subtraction.
- Written comments appear only once 10 people have answered.
The questions
Numbered in the order respondents see them.
Respondents choose
Which area do you mainly work in?
- Classroom support (for example teaching assistant)
- Office and administration
- Site, cleaning and catering
- Pastoral and welfare (including midday supervision)
- Other
This places each answer in a group for the report. It is the only question about the person answering.
Support staff9
- Question 1.
My job description reflects what I actually do.
Agree scale: five points, strongly disagree to strongly agree
- Question 2.
I know which task comes first when several people need something from me at once.
Agree scale: five points, strongly disagree to strongly agree
- Question 3.
I am told about changes that affect my work in good time.
Agree scale: five points, strongly disagree to strongly agree
- Question 5.
Teaching staff understand what my role involves.
Agree scale: five points, strongly disagree to strongly agree
- Question 6.
Teaching staff and support staff work well together here.
Agree scale: five points, strongly disagree to strongly agree
- Question 7.
Teaching staff give me enough notice when they need something from me.
Agree scale: five points, strongly disagree to strongly agree
- Question 9.
I am given time within my paid hours to complete required training.
Agree scale: five points, strongly disagree to strongly agree
- Question 13.
Support staff are included when staff achievements are celebrated.
Agree scale: five points, strongly disagree to strongly agree
- Question 17.
What one change would most improve working life for support staff here?
Write your own answer
Communication1
- Question 4.
Important information reaches me in time, even though I am not always at staff briefings.
Agree scale: five points, strongly disagree to strongly agree
Professional development1
- Question 8.
I get training that is relevant to my role.
Agree scale: five points, strongly disagree to strongly agree
Workload1
- Question 10.
My paid hours are enough to complete what is expected of me.
Agree scale: five points, strongly disagree to strongly agree
Leadership1
- Question 11.
SLT understand what my role involves day to day.
Agree scale: five points, strongly disagree to strongly agree
Wellbeing2
- Question 12.
Staff in roles like mine are treated with the same respect as teachers.
Agree scale: five points, strongly disagree to strongly agree
- Question 14.
I feel valued for the work I do here.
Agree scale: five points, strongly disagree to strongly agree
Career intentions2
- Question 15.
Support staff have real routes to progress here.
Agree scale: five points, strongly disagree to strongly agree
- Question 16.
I have talked about my career plans with my line manager this year.
Agree scale: five points, strongly disagree to strongly agree
Free to run. The full report is £149.
Running it is free and gives you the headline result, with strengths and priorities. The full report adds every chart, comments grouped into themes and briefing slides.
Start this survey freeRelated surveys
Guide: How to run a staff survey in a school
- Teaching assistant deployment
Asks teaching assistants about preparation, time with teachers, training, cover and their part in pupil plans, in line with the EEF guidance on making best use of teaching assistants, so you can plan next year's staffing on evidence.
- Staff wellbeing and workload
How your staff feel about workload, wellbeing, leadership and development, with clear priorities for action. Around 6 minutes to complete.
- Teacher and leader survey with national comparison
Asks teachers and leaders 19 questions from the Department for Education's Working lives of teachers and leaders survey, word for word, so each result sits beside the national figure for your phase.